Your data and privacy

Privacy Policy

Last updated: 24 August 2026

Entelya respects your privacy and is committed to handling personal data responsibly, transparently and securely. This policy explains what information we may collect through entelya.org, why we use it and the rights available to you.

1. Who is responsible for your data?

Entelya is responsible for the personal data described in this policy. For privacy questions or requests, contact info@entelya.org.

2. Information we may collect

Depending on how you use the website, we may process:

  • Contact information, such as your name, email address, organisation and details you include in an enquiry.
  • Communications, including your message and relevant follow-up correspondence.
  • Technical and usage information, such as IP address, browser and device information, approximate location, referring page, pages visited, and security or diagnostic logs.
  • Cookie and consent preferences, including whether you accepted or rejected optional cookies.
  • Project or partnership information that you voluntarily provide when discussing a possible collaboration.

Please do not send sensitive personal data unless it is genuinely necessary and we have agreed an appropriate way to receive it.

3. Why we use personal data

We may use personal data to respond to enquiries; explore and manage projects or partnerships; operate, secure and improve the website; remember your cookie choices; meet legal, funding, audit or contractual obligations; and protect Entelya, our partners, visitors and systems from misuse or security threats.

4. Legal bases

  • Consent, for optional cookies or another activity where we ask for permission. You may withdraw consent at any time.
  • Contract or steps before a contract, when you ask us to explore or deliver a service, project or partnership.
  • Legitimate interests, such as responding to professional enquiries and operating, improving and protecting our website and organisation, provided those interests do not override your rights.
  • Legal obligation, where processing is required by applicable law, regulation, funding rules or audit requirements.

5. Who may receive personal data?

Access is limited to people and organisations that need the information for a legitimate purpose. This may include authorised Entelya team members, website hosting and technical providers, email or collaboration providers, professional advisers, and relevant project partners or public authorities where necessary. Providers acting on our behalf are expected to use appropriate instructions and safeguards. We do not sell personal data.

6. International transfers

Some service providers may process information outside the European Economic Area. Where this happens, we use an appropriate transfer mechanism or other safeguards required by applicable data-protection law.

7. How long we keep information

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including relevant legal, contractual, funding, security and record-keeping requirements. When information is no longer required, we delete or anonymise it where reasonably possible.

8. Your rights

Subject to applicable law, you may ask for access to your personal data; ask us to correct, delete or restrict it; object to certain processing; receive certain information in a portable format; withdraw consent; and lodge a complaint with the data-protection authority in your country of residence, place of work or place of the alleged infringement.

To exercise a right, email info@entelya.org. We may need to confirm your identity before completing a request.

9. Cookies and external services

We use cookies and similar technologies for essential website functions and, where you choose to allow them, other purposes described in our Cookie Policy. Links or embedded content from external websites are governed by those providers’ own privacy practices.

10. Automated decision-making

We do not use information collected through this website to make decisions about you based solely on automated processing that produce legal or similarly significant effects.

11. Security

We use reasonable organisational and technical measures designed to protect personal data. No website or transmission method can be guaranteed completely secure, so please take care when deciding what information to send online.

12. Changes to this policy

We may update this policy when our activities, services or legal obligations change. The current version and its update date will always be published here.

13. Contact

For privacy questions or requests, email info@entelya.org.